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Commission disclosure

Financial Conduct Authority

The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that "commission" means any financial consideration.

If you would like us to disclose any potential commission we earn:

In-line with new legislation, if you would like West End Motors to disclose any potential commission please make your request to our head office address on our contact page or by email to Jh@westendmotorsbodmin.co.uk or by telephone: 01208 261122

About West End Motors's Services

1. Who's Products Do We Offer?

West End Motors only offer our own products, Nissan and Vauxhall

2. Which service will we provide for you?

(Question) We will advise and make recommendations for you after we have assessed your needs - (Answer) NO
(Question) You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed - (Answer) YES

3. Who Regulates Us?

West End Motors (Bodmin) Ltd, Bodmin Business Park, Launceston Road, , Bodmin, PL31 2RJ is authorised and regulated by the Financial Conduct Authority.

4. What to do if you have a complaint

If you wish to make a complaint please contact West End Motors in writing at our registered office address; Bodmin Business Park, Launceston Road, Bodmin, Cornwall, PL31 2RJ and we will be happy to respond. Alternatively; you can contact us by e-mail on; Jh@westendmotorsbodmin.co.uk or call us on; 01208 261122. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service.

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